Effective Date: May 2025

Taxiano (“we,” “our,” “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our website www.taxiano.com (the “Website”).

Regulations We Comply With

We process personal data in accordance with:

• General Data Protection Regulation (GDPR) (EU 2016/679)

• German Federal Data Protection Act (BDSG)

• German Telecommunications-Telemedia Data Protection Act (TTDSG)

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) (if applicable)

1. Scope

This policy applies to all visitors and users of the Taxiano Website and the data we collect through it. It does not apply to external websites or services we do not control.

2. Data Controller

Taxiano
Sprendlinger Landstraße 180,
63069 Offenbach am Main, Germany
Email: taxianoinfo@gmail.com
USt-ID: DE449602686

3. Data Protection Officer (DPO)

We have not appointed a DPO under Art. 37 GDPR. All privacy inquiries should be directed to our contact email above.

4. Legal Basis for Processing

We process personal data based on:

• Art. 6(1)(a) GDPR – Consent

• Art. 6(1)(b) GDPR – Contract performance

• Art. 6(1)(c) GDPR – Legal obligation

• Art. 6(1)(f) GDPR – Legitimate interest

For California users (CCPA/CPRA):

• Service necessity

• Legal compliance

• We do not sell personal data

5. Categories of Data We Collect

Automatically collected technical data:

• IP address, browser info, OS, referring URL, access time/date, page views

User-provided data:

• Name, email, mobile number

• Pickup & destination locations

• Payment/billing info

• Ride details (time, distance, driver)

• Verification documents

6. Purpose of Data Processing

We use your data to:

• Deliver ride-booking services

• Respond to inquiries and offer support

• Prevent fraud or abuse

• Comply with legal duties

• Improve and personalize services

• Send marketing content (with consent)

7. Data Sharing & Transfers

We only share data when legally allowed or necessary.

Third-party processors:

• Payment: Stripe, PayPal, Klarna, Apple Pay, Visa, Mastercard

• Hosting: GoDaddy (EU/US) with SCCs & DPF

• Analytics/Marketing: Google Analytics, Meta Pixel, Mailchimp

• Consent: ConsentManager

International Transfers:

• Standard Contractual Clauses (SCC)

• EU-US Data Privacy Framework (DPF)
  Note: We do not sell your data.

8. Cookies & Tracking

We use cookies for:

• Website analytics

• Optimization

• Marketing & remarketing

Consent is obtained via a Consent Manager. You can change your preferences at any time.

9. Security Measures

We employ:

• HTTPS encryption

• Role-based access

• Secure servers

• Employee training

• Regular audits

10. Data Retention

We retain data:

• As long as needed for legal/contractual purposes

• Up to 6 years (§ 257 HGB) or 10 years (§ 147 AO)

• Until consent is withdrawn or erasure is requested
  We securely delete/anonymize data after this period.

11. Your Rights

GDPR Rights (EU users):

• Access, Rectification, Erasure

• Restriction, Portability, Objection

• Complaint to Supervisory Authority

CCPA/CPRA Rights (California):

• Know, Access, Delete your data

• Opt-out of sale (we don’t sell)

• Non-discrimination

📧 Contact us at taxianoinfo@gmail.com to exercise your rights.

12. Automated Decisions

We use automation to:

• Match drivers with riders

• Calculate fares (time, distance, demand)
  No significant legal effects apply. Manual review is available upon request.

13. Newsletters & Marketing

• Only sent after opt-in consent

• Managed via Mailchimp, Mailjet, etc.

• Easy unsubscribe option

• Consent records stored (Art. 7 GDPR)

14. Social Media Integrations

Our Website may link to:

• Facebook, Instagram, LinkedIn, X (Twitter), YouTube

These platforms may collect data. You can manage settings directly through them.

15. Data from Minors

Our services are only for users 16+ as per Art. 8 GDPR. Parental consent is required for minors.

16. Customer Service

We may communicate via:

• Email

• WhatsApp

Full contact details available in our Terms & Conditions.

17. Policy Updates

We may update this policy due to:

• Legal changes

• New services

Latest version is always on: www.taxiano.com/privacy

18. Contact

Taxiano
Sprendlinger Landstraße 180,
63069 Offenbach am Main, Germany
Email: taxianoinfo@gmail.com
Website: www.taxiano.com

Let me know if you want this turned into a downloadable Elementor section (.json) or designed using toggles/accordions for FAQs.